Packaging & Merchandising Design | Project 2: Innovative Packaging

10/11/25 - 30/11/25 (Week 8 - Week 10) 

Kimberly Miaw Jya Nee | 0366836

Bachelor of Design (Honours) in Creative Media | Taylor's University


Packaging & Merchandising Design

Project 2: Innovative Packaging (20%)


[Table of Contents]

2. Project
3. Feedback


[Instructions]




[Project]

In this project, we are given 3 briefs to choose from which required us to create a logo and design an innovative packaging solution that aligns with the brand’s goals.

Group Members:
1. Kimberly Miaw Jya Nee (Leader)
2. Mah Sze Min
3. Aw Wen Chia
4. Nicco Chew Jin Xun
5. Muthiah Salsabila Harsono

Chosen Brief: Design Brief 2
Fig. 1. Design Brief 2

Company Name: 
Smile Surprise

Product:
Miniature toiletry items (shampoo, conditioner, body wash, deodorant, etc.)

Goal:
  • Create a toiletry brand for young people who enjoy giving small, affordable gifts to their friends.
  • Ensure the products feel thoughtful and environmentally responsible.
  • Compete in a market where packaging often becomes the main selling point.
  • Improve sustainability by focusing on the 3Rs: reduce, reuse, and recycle.
  • Develop an innovative packaging design that can display the toiletries while still looking appealing on the shelf.

Deliverables:
  • Logo / brand identity elements
  • Label design
  • Outer box design (graphics + structural layout)
  • Inner tray/insert design
  • Packaging dieline

Process Work

First, we brainstormed different types of toiletry items for this project. We explored many possible set combinations, but we eventually decided to focus on skincare products.

Chosen Products 
1. Toner
2. Serum
3. Moisturiser

We bought the empty bottles from Shopee. The toner and moisturiser bottles are plastic, while the serum bottle is glass. All of them are reusable since the lids can be opened, which also makes the products refillable.

Pump Bottle Size:
30 ml: 12cm * 3.2 cm

Dropper Bottle Size:
30 ml: 10.5cm * 3.3cm

Brand Identity

Then, we moved on to defining Smile Surprise's brand identity. We identified the specific demographic we wanted to target, the brand personality, the overall theme, and other important factors.

Brand Essence:
A youthful, eco-conscious skincare gift brand that celebrates small acts of joy through self-care and thoughtful giving.

Target Audience:
Urban women aged 20–28 who value affordable, aesthetic, and sustainable products that feel genuine and gift-worthy.

Personality:
Warm, approachable, and effortlessly feminine, wants to make gifting feel lighthearted, caring, and kind to the planet.

Tone & Style:
Cheerful • Gentle • Modern • Heartfelt • Eco-conscious

Theme:
Daisy Flowers

We created a shared Pinterest board to gather our inspirations and in one place. This made it easier for us to understand each other’s ideas since we could see the visual references everyone saved.

Logo Design

We began brainstorming the logo by having each of us produce initial sketches. After the first round of feedback, we decided to focus on Sze Min's script or calligraphy style logo and incorporate a daisy element. We also worked on improving the legibility of the logo to make it clearer and more readable.

Fig. Logo Sketches (2nd Attempt)

After a few more rounds of feedback, we realised that the script and calligraphy-style logo was still not very legible. So, we switched to using Comfortaa font for the logo text and added a simple line art illustration of daisy flowers to maintain the original concept.

Fig. Final Digitalised Smile Surprise Logo

Label Design

Fig. Label Design Sketches

Nicco, Sze Min, and Avery were in charge of designing the labels for the toner, serum, and moisturiser bottles. After sending the sketches to Sir for feedback, he suggested that we proceed with Nicco’s design (the middle option).

Fig. Label Design (Refined) Based on Nicco's Sketch

We actually printed the label design earlier in Week 10 (not shown), but the background colour turned out too yellow for our liking, and we also noticed a few errors in the layout. So, we refined the design again, as shown above.

Packaging Dieline

Fig. Initial Packaging Sketches

After receiving feedback from Sir, we decided to keep the packaging practical by sticking to a rectangular box design and keeping the window feature.

Fig. Packaging Structure (Without Dimensions)


Packaging Visual Design

After I was done with the packaging dielines. I sent a copy of my AI file to Tya for her do add her visual design on.

Fig. Tya's Packaging Visual Design

Finalised Designs

I was in charge of printing the finalised packaging, inner tray, and labels, so I double checked everything and made slight refinements to the designs before sending them out.
Fig. Finalised Label Design (With Dieline)

Fig. Finalised Inner Tray (With Dieline)

Fig. Finalised Packaging Design (With Dieline)

Final Outcome

Skincare Bottle Labels

Fig. Final Outcome: Skincare Bottle Labels

Material: PP Matte Sticker

Packaging Inner Tray

Fig. Final Outcome: Packaging Inner Tray

Material: Art Card 310gsm

Packaging Outer Box

Fig. Final Outcome: Packaging Outer Box

Material: Art Card 230gsm

Fig. Label, Inner Tray, Outer Box Dieline Compilation (PDF)


[Feedback]

Week 8 (10/11/25)

General Feedback:
This week, we decided which products we wanted to create packaging for. We also started working on the Smile Surprise logo, selected a colour palette for the brand, and explored the overall design style we wanted to follow.

Specific Feedback:
After showing Sir our logo sketches, he commented that we should:
  • Refine brand positioning first to establish clear tone and personality (friendly, approachable)
  • Conduct more research on logo concept to align with brand identity
  • Explore logomark + wordmark combinations with proper rationale
  • Current script logo can be a starting point, but can explore more variations
  • Choose and justify colour palette (e.g. pastels give a feminine impression)
  • Consider a theme or occasion for the packaging to add meaning
  • Make sure miniature bottle and tube sizes are consistent and proportionate
  • Simplify the script logo, try other style as well (preferably not san serif)
  • Explore further with colour palette that represents the brand personality well

Week 9 (17/11/25)

General Feedback:
We worked on the label design and box de

Specific Feedback:

Box Structure Sketches
  • The box design must consider practicality of the packaging. It must be convenient, easy to handle, display etc 

Label Design Sketches
  • He mentioned Nicco’s sketch has potential.

Week 10 (24/11/25)

General Feedback:
This week we finalised the designs and also added the dielines before sending it to the printer.

Specific Feedback:
Label Feedback
  • Colour can be lighter 
  • Flower shape is weird
  • Current choice of typeface in label design is too narrow
Packaging Feedback
  • Shape should be more practical (collapsible/easy to stack on top of each other/nothing sticking)


[Reflection]

Experience

This project involved a lot of trial and error, especially when it came to planning the structure and designing the visuals. I’m happy with how the final design turned out, but I also realised a few things I would improve next time. The material we chose was sturdy enough to hold the miniature bottles, but I feel that using a thicker cardstock would have made the box more durable and professional. I also miscalculated the bottom measurements of the outer box, which caused it to not close properly at first. Thankfully, I managed to fix it by trimming the excess. This reminded me on how important accuracy is when designing packaging that relies on precise folds..

Observation 

Small details like material thickness and accurate measurements affect the final outcome. Even minor adjustments can change how well the box closes, how sturdy it feels, and how neatly the products sit inside.

Findings

When designing packaging, we need to consider both the visual and practical aspects. It’s not only about how the design looks, but also how well it functions in real life like how it protects the products, how it showcases them, and how convenient it is for transport. An effective packaging design requires a balance of aesthetics, structure, and usability.


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